This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

The GDPR Privacy Notice can be accessed from the Practice Policies section of the website. 



Patients Rights and Responsibilities

As a patient, you have the right to the following:

  • Register and receive treatment regardless of your age, race or gender, providing you live within the Practice catchment area
  • Consult with a Doctor within 24 hours for urgent medical problems
  • Access the Out of Hours service when the Practice is closed
  • Be treated with courtesy and respect
  • Have illnesses, treatment, procedures and medication explained to you in a clear and concise way
  • Be dealt with in a confidential manner by all members of Practice staff
  • Complain, without discrimination, if there is something you are not happy about

As a patient you are responsible for the following:

  • Making and keeping appointments. If you are unable to attend an appointment, you must notify the Practice
  • Ordering repeat prescription and allowing 48 hours before collection (this excludes weekends and bank holidays)
  • Informing the Practice if you move house, change your name or telephone number
  • Treating all members of staff with the respect and courtesy you expect to receive
  • Behaving in an acceptable manner and keeping children under control


 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website