Charnwood GP Practice is participating in a new approach to improve access to medical care for patients.
This service will ensure that patients get the care that they need quickly and will direct patients to the most appropriate healthcare professional according to their healthcare need.
If it is likely that your symptoms or condition can be resolved through a consultation with the Pharmacist rather than a GP, you may be referred to the Community Pharmacist Consultation Service.
Benefits to patients:
1) Reduced waiting times
You will be given a same-day referral to any participating pharmacy of your choice. This will allow you to speak with a minor illness specialist and receive expert advice and treatment.
2) Flexible and convenient appointments
You can select a pharmacy that is most convenient for you to attend if you need to have a face-to-face consultation. Alternatively, consultations can take place remotely via telephone or video call.
3) Appropriate treatment and signposting
You can be offered clinical advice and treatment, signposting or escalation to another healthcare provider when needed (such as 999, A&E, Urgent Treatment Centre, or your own GP).
4) Improved availability of GP appointments for complex health needs
The service will free up GP appointments for patients with more complex health needs and ensure that everyone gets treated at the right time, but the right healthcare professional.