Extended Hours

Please note that the extended hours access on a Wednesday evening 6.30 to 8pm is being suspended until further notice.

Changes to repeat prescribing

Please see communication from the CCG:

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Welcome to The Charnwood Practice

Covid-19 Communications and Latest Updates

Please click the link on the link below to access Leicester City CCG website for coronavirus information and latest updates. The information in different languages, audio, easy-read and sign language.

Coronavirus various languages

Our Surgery Opening Times over the Christmas and New Year period.

Charnwood Practice will be closed after 4pm on 24th December and 31st December. If you require medical assistance between 4pm and 6.30pm on these dates, please ring 0116 295 0099. If you require medical assistance at any other time while the practice is closed, please call the GP out of hours service, 111. If you have a life threatening medical emergency, please ring 999.



Thursday 24th December 2020

8.00am – 16.00

Friday 25th December 2020          




Monday 28th December 2020                 


Tuesday 29th December 2020

8.00am – 18.30

Wednesday 30th December 2020

8.00am – 20.00

Thursday 31st December 2020

8.00am – 16.00

Friday 1st January 2020




Normal opening times will resume from Monday 4th January 2021.

On Line Consultation Service

E Consult

The Practice is exceptionally busy.  To increase our ability to respond to demand, we are asking you to change the way you contact us.  Please contact us via our online consultation service, Engage Consult.  The Practice will respond either with a message or telephone call and advise what to do next. 

You can use this service from any mobile phone, tablet or computer.  You will require an email address to use this service. 

This service must not be used for medical emergencies such as chest pain or severe bleeding.  Please dial 999.

The Engage Consult on line consultation service is very easy to use.  Please click here to sign up.  We ask you for your support in using this service so we can respond to your request quickly.  It will also allow our more vulnerable patients to make contact with us by telephone.

Thank you for your cooperation.


If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use The Charnwood Practice online service available at practice you can continue to use it. You can use the NHS App as well.

For more information go to or speak to our administration team for assistance.


The musculoskeletal conditions self-management app has been developed to support patients by providing clear, accessible information about common MSK conditions, advice on how to manage an injury, along with exercise videos and links to useful websites to help with self-management. It also provides information on how to self-refer into MSK Physiotherapy and Podiatry services.




Leicester City healthcare Hub Information

Appointments at the healthcare hubs can only be booked by your GP practice, or NHS111 when your practice is closed. An appointment at a hub is not suitable in all cases. It is important that you tell the receptionist why you need an appointment so that it is booked in the right location and so you don’t have a wasted journey. For example, the hubs will not be able to issue an extension to a fit note.



With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access & Parking

The building has been designed to provide suitable access for all disabled patients. If you need more information or assistance please ask at reception.

We have a car parking facility which has disabled car parking spaces. However, occasionally, when the practice is busy, it may be necessary to park on the road.

(Site updated 21/01/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website